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Policy

How we collect, use, share, and protect your personal data — in full compliance with POPIA and GDPR.

Last Updated May 2024
Jurisdiction South Africa (POPIA) · EU/EEA (GDPR)
Registered Entity Naomii Recruitment Solutions (Pty) Ltd

Naomii Recruitment Solutions (Pty) Ltd, trading as Naomii Talent Solutions ("we", "us", or "our"), is committed to protecting your personal data. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, how long we retain it, and what rights you have. It applies to all visitors to naomii.app, all job candidates who engage with us, and all client contacts who use our recruitment services.

01 Who We Are & How to Contact Us

We are a specialist technology and data recruitment firm headquartered in Cape Town, South Africa, operating globally. We act as a Responsible Party (under POPIA) and Data Controller (under GDPR) in relation to the personal data we process.

Naomii Recruitment Solutions (Pty) Ltd

Trading as: Naomii Talent Solutions

Cape Town, South Africa

Privacy enquiries: hello@naomii.app

02 What Personal Data We Collect

We collect different categories of personal data depending on whether you are a candidate, a client contact, or a general website visitor.

Candidates

CategoryExamplesHow Collected
Identity dataFull name, nationalityDirectly from you
Contact dataEmail, phone, LinkedIn profileDirectly from you
Professional dataCV, employment history, skills, qualifications, salary expectations, notice periodDirectly from you or publicly available sources
Assessment dataResults of skills assessments or aptitude tests administered by usGenerated during our process
Communication recordsNotes from interviews and consultant callsRecorded by our team
Preference dataJob type, preferred location, remote/hybrid preference, salary rangeDirectly from you

Client Contacts

CategoryExamplesHow Collected
Identity & contact dataName, job title, company, email, phoneDirectly from you or your company website
Job brief dataRole requirements, salary budgets, team structure, hiring notesDirectly from you
Communication recordsMeeting notes, email correspondenceRecorded by our team

Website Visitors

03 Legal Basis for Processing

We only process your personal data where we have a lawful basis to do so. Under POPIA this is a "justification condition"; under GDPR this is a "legal basis". The bases we rely on are:

BasisWhen we use it
ConsentMarketing communications; sharing your CV with specific employers (we ask for explicit consent before presenting you to any client)
Legitimate interestsMaintaining a talent database; contacting you about relevant opportunities; improving our services; fraud prevention
Contract performanceFulfilling our obligations to candidates placed in roles and to client companies
Legal obligationCompliance with South African labour law, tax obligations, and any court orders

04 How We Use Your Personal Data

We use your personal data for the following recruitment and business purposes:

We will never sell your personal data to any third party.

05 International Data Transfers

As a globally operating recruitment firm, we may transfer your personal data to client companies or service providers located outside South Africa, including in the EU, UK, US, and other countries. Where we do so, we ensure appropriate safeguards are in place, including:

We will always inform you before transferring your profile to a client company in another country and will only do so with your consent.

06 Who We Share Your Data With

We share personal data only where necessary and with appropriate safeguards:

RecipientPurposeBasis
Prospective employers (our clients)Candidate presentation for specific rolesConsent
ATS & CRM platform (hosted on Supabase / Railway)Secure storage and management of candidate and client recordsLegitimate interests / Contract
Email communication toolsSending role updates and marketing communicationsConsent / Legitimate interests
Analytics providersAnonymised website usage analysisLegitimate interests
Legal and regulatory authoritiesCompliance with legal obligations or court ordersLegal obligation

All third-party processors are bound by data processing agreements that require them to protect your data to the same standard we do.

07 Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy:

Data TypeRetention PeriodReason
Active candidate profiles3 years from last contactOngoing recruitment activity
Placed candidate records5 years from placement dateLegal and contractual obligations
Client contact records5 years from last engagementBusiness relationship management
Website enquiry data2 yearsLegitimate business interest
Financial records7 yearsSouth African tax law (SARS)

You may request early deletion at any time (see your rights below), subject to any overriding legal obligation to retain the data.

08 Your Rights

You have the following rights under both POPIA and GDPR (where applicable). We will respond to all verified requests within 30 days.

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data where there is no overriding legal basis to retain it.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Right to Restrict

Ask us to pause processing while a dispute or complaint is resolved.

Withdraw Consent

Withdraw consent at any time where processing is consent-based, without affecting prior processing.

Right to Complain

Lodge a complaint with the relevant supervisory authority (see below).

To exercise any of these rights, contact us at hello@naomii.app. We may need to verify your identity before processing your request.

09 Supervisory Authorities

Depending on your location, you have the right to complain to the relevant supervisory authority:

LocationAuthorityContact
South AfricaInformation Regulator (POPIA)inforeg.org.za
European Union / EEAYour national Data Protection Authority (DPA)edpb.europa.eu
United KingdomInformation Commissioner's Office (ICO)ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you contact a supervisory authority — please reach out to us first at hello@naomii.app.

10 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to operate correctly and to understand how visitors use the site. We use:

Cookie TypePurposeCan be declined?
Strictly necessaryCore site functionalityNo
AnalyticsAnonymised usage statistics to improve the siteYes
Marketing / trackingWe do not currently use marketing tracking cookiesN/A

You can manage cookie preferences through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

11 Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Regulator within 72 hours and affected individuals without undue delay, as required by law.

12 Children's Data

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at hello@naomii.app and we will delete it promptly.

13 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email. We encourage you to review this policy periodically.

14 Acceptance

By using our website or engaging our recruitment services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, please do not use our services and contact us to request deletion of any data we may hold about you.

This policy was prepared for Naomii Recruitment Solutions (Pty) Ltd, trading as Naomii Talent Solutions, and is intended as a good-faith effort to comply with the Protection of Personal Information Act 4 of 2013 (POPIA), the General Data Protection Regulation (EU) 2016/679 (GDPR), and the UK GDPR. This document does not constitute legal advice. We recommend periodic review with a qualified privacy attorney.